Service Information​

SELF CHECK-IN ONLY

Discover our Self check-in Only

Our “Self check-in Only  ” guarantees you our lowest rate.

It allows you to check-in, collect your keycard and enjoy your stay in complete freedom (reception services are not included. Swimming pool, tennis, fitness and covered parking are available with an extra charge to pay directly in the hotel). 

Self check-in Only  ” reservations can be made in a simple, fast andsafe way. At the end of the booking process, you will be asked to provide your credit/debit card details. Your payment will be processed by our secure VISA/MasterCard-certified payment system.

VERY IMPORTANT!! YOUR RESERVATION NUMBER

When you have completed your booking, you will receive a RESERVATION NUMBER together with a receipt containing all the details of your reservation. You will be required to provide your RESERVATION NUMBER on arrival at the hotel in order to check-in. This will allow our system to recognize your booking. Therefore, please bring your RESERVATION NUMBER with you to ensure that this procedure runs smoothly.

CHECK-IN PROCEDURES

Check-in and check-out procedures are easy and fast:

  • Check-in online:
    1 day before arrival, you will receive an email inviting you to check-in and pay directly online. Follow the instructions to check-in on your mobile phone or any other device. At the hotel, use the Digital Totem to retrieve your reservation, collect your keycard and follow the instructions to gain access to your room.
  • Check-in at the hotel Retrieve
    details of your reservation using the hotel’s Digital Totem and follow the instructions on the screen to check-in, collect your keycard and access your room.

Check-in times
You can check in any time from 15:00 on your day of arrival.

CHECK-OUT PROCEDURES
At the end of your stay, please check-out usingtheDigital Totem, where you must leave your keycard. Failure to return the electronic key will result in a penalty of CHF 30.00, which will be debited directly to your credit card.

Check-out times
Check-out can be done at any time before 11:00.

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SELF CHECK-IN ONLY